Retail-IT – Optimize your Productivity; Maximize your Profitability
Retail-IT offers not only a great technological solution for managing your business on a day-to-day basis, but it also provides the platform for realizing tremendous business benefits and advantages, enabling you to grow your business, optimize your productivity, and maximize your profitability.
Retail-IT – Business Benefits you Can Count on
Customer Service - Expedited
Retail-IT’s Point Of Sale (POS) system has been designed (and is continuously being improved) around meeting the needs of a bustling store or restaurant environment. Our system designers are experts at determining the appropriate usage of touch-screen interfaces, shortcut keys, scanners, etc. Retail-IT’s POS user interface is elegant, intuitive, and designed specifically to allow quick and accurate processing of sales and payments.
Lost Sales - Eliminated
With our real-time inventory search capability, you’ll know whether or not you have an item in stock, either at your store, another store, or at the warehouse. As well, even if the item is not on-hand, Retail-IT lets you close the sale with our “Direct Ship” functionality, which allows you to process the sale and ship items directly to the customer’s desired location.
Training Costs – Reduced / Eliminated
Since staff turnover rates can often be quite high in the retail and restaurant worlds, you need a POS system that is logical, self-correcting, user-friendly, and very easy to learn. Retail IT’s system interfaces are designed and enhanced on the premise of meeting the needs and usage goals of various business employees. The result is that formalized, in-class training can be greatly reduced or even eliminated.
Sales Revenue – Increased
Retail-IT comes with many tools to help you improve your sales. You can easily create and manage attractively priced promotions and product bundles. As well, you can create an unlimited number of product associations for cross-selling add-ons and accessories.
Whenever one of these products is scanned into the POS, the system will alert the sales person who can then discuss the related products with the customer. In this way, you can ensure that an attractive offer is presented to the customer when they are most willing to consider it. Also, our reporting tools let you easily track sales results and the effectiveness of promotions in real-time.
System Reliability – Optimal
Many systems today leverage the capability and power of web-based technologies and the internet. However, this can also often be their Achilles heel—while the internet is quite reliable these days, have you considered what happens when it’s not available? What if your ISP needs to shut down your service for emergency repairs? With Retail-IT, you never have to worry. When the network is up and running, Retail-IT operates normally in real-time. But when the network does go down, causing internet-based systems to go offline, Retail-IT keeps on running—meaning you keep on selling. Retail-IT can continue operating in offline mode indefinitely and when the network does come back up, all of your data is instantly and seamlessly synchronized with the central database.
Inventory Losses – Dramatically Decreased
Did you know that, according to the 2007 National Retail Security Survey by the University of Florida, the most common cause of inventory shrinkage is employee theft—almost 50%! The other 50% results from shoplifting, administrative error, and vendor fraud. AND only 5% of those losses are ever recovered! These are startling numbers.
Fortunately, Retail-IT has built-in anti-fraud capabilities. Retail-IT tracks all system activity, including all voided transactions and transaction start and end times. Retail-IT can also silently monitor inventory by allowing you to conduct ad hoc, blind inventory counts. Knowing that the boss is keeping track reduces the risk of theft.
Retail-IT gives you complete end-to-end control and tracking of your inventory—all in real-time. Now you’ll know exactly where your inventory is at all times and easily move it to where it needs to be. You can manage all aspects of your inventory cycle, including – create and track purchase orders, and set reordering thresholds; allocate and ship new inventory to your stores; in-store receiving, sales, and returns. We even have repair and warranty tracking capability for serialized products.
Business Insight – Greatly Enhanced
Without in depth data detailing every single transaction (sales, inventory movements, discounts, returns, and employee activity), you will not be able to track and monitor your cash flow, inventory turn-over, business efficiency, nor will you be able to detect fraud and theft.
Retail-IT captures every single system event and transaction, including on every single serialized item, and provides a large number of standard reports and informational views, allowing you to monitor virtually any and every aspect of your operation. Reports are constructed in meaningful ways and provide you with the ability to drill down from enterprise or company level summaries right down into an individual sales receipt.
You can see what products are selling, where they are selling best, who is selling the most, how much stock you have, and when to order more or transfer it from one store to another. You also have access to each and every system event so that you can monitor usage and activity, ensuring there’s nothing unusual occurring. And if something looks suspicious, you can investigate why and who performed any given transaction.
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